Cookie Policy | Tandem

What Are Cookies?

Cookies are small text files that a website stores on your device when you visit. They help the site remember your preferences, understand how you navigate, and make your next visit more relevant and useful.

Cookies do not contain personally identifiable information on their own, but they can be linked to information you provide — for example, when you submit an enquiry through our contact form. You can control cookies through your browser settings or using the preferences panel below.

Cookies We Use

Essential Cookies

Always Active

These cookies are required for the website to function correctly and cannot be switched off. They include:

Session management — keeping you logged in during your visit
Security tokens — protecting form submissions
Cookie consent record — saving your preferences from this page

Analytics Cookies

Optional

Help us understand which pages and content are most useful to visitors so we can improve the site:

Google Analytics — page views, session duration, traffic sources
Aggregate user behaviour — clicks and navigation patterns (no personal data)

Marketing Cookies

Optional

Used to measure the effectiveness of advertising and show relevant property listings:

Google Ads conversion tracking
Meta (Facebook) Pixel — campaign reach and lead tracking
Bing Ads UET — conversion measurement

Preference Cookies

Optional

Remember settings so you don't have to re-enter them each visit:

Region and language selection
Saved search filters (e.g., preferred BTS/MRT lines)
Notification and communication preferences

Manage Your Preferences

Third-Party Services

Some cookies are placed by third-party services that appear on our pages. These services operate under their own privacy policies:

Google Analytics & Ads — usage measurement and advertising (Google Privacy Policy)
Meta Pixel — campaign performance (Meta Privacy Policy)
Microsoft Bing Ads — conversion tracking (Microsoft Privacy Policy)
Google Maps — interactive location map on our homepage (Google Privacy Policy)

Cookie Duration

Session Cookies

Deleted automatically when you close your browser. Used for navigation and security within a single visit.

Persistent Cookies

Remain on your device for a set period — typically 30 days to 2 years depending on the cookie's purpose.

Managing Cookies in Your Browser

You can control, block or delete cookies at any time through your browser settings. Instructions for common browsers:

Google Chrome

1. Click the three-dot menu (⋮) in the top-right corner.

2. Select Settings → Privacy and security → Cookies and other site data.

3. Choose your preferred cookie setting or delete existing cookies from there.

Mozilla Firefox

1. Click the hamburger menu (☰) and choose Settings.

2. Go to Privacy & Security → Cookies and Site Data.

3. Click Manage Data to remove specific cookies or clear all.

Apple Safari

1. Open Safari → Preferences (macOS) or Settings → Safari (iOS).

2. Go to the Privacy tab.

3. Click Manage Website Data to view and delete specific cookies.

Microsoft Edge

1. Click the three-dot menu (⋯) → Settings.

2. Go to Cookies and site permissions → Manage and delete cookies and site data.

3. Toggle the options or use See all cookies to delete specific entries.

Note: Disabling certain cookies may affect the functionality of this site, such as saving search preferences or tracking form submissions correctly.

Your Rights & Choices

Withdraw consent — You can change or withdraw your cookie preferences at any time using the controls above.
Access your data — You have the right to request a copy of personal data we hold, including cookie-linked data.
Request deletion — You may ask us to delete personal data collected through cookies.
Opt out of analytics — Use the toggle above or install the Google Analytics Opt-out Browser Add-on.

Questions about your data? Contact our privacy team at [email protected].